Refund policy

Because our products are made to order, we do not accept returns for buyer’s remorse, change of mind, or incorrect size selection. Please review the product description and size guide carefully before placing your order.

To request help with a return, damaged item, or order issue, contact us at support@redbargains.com.

Please do not send any item back without contacting us first. Return instructions and the appropriate return address may vary depending on where your order was fulfilled. Any return address we provide is for product returns only and should not be used for general correspondence or legal notices.

Items sent back without first requesting a return may not be accepted.

You can always contact us with return questions at support@redbargains.com.

Damages and issues
Please inspect your order upon reception and contact us as soon as possible if the item is defective, damaged, misprinted, or if you receive the wrong item. Please include your order number, a description of the issue, and clear photos so that we can evaluate the problem and make it right.

If the issue resulted from a fulfillment error, an eligible replacement or refund will be provided at no additional cost to you.

Returned packages
Packages may be returned because of an incorrect or undeliverable address, an unclaimed shipment, customs issues, or refusal by the recipient.

If your order is returned to the fulfillment facility, please contact us promptly so we can determine how you would like to proceed. Returned packages may be held temporarily for up to 30 days. After that period, unclaimed items may be donated.

If you request that a returned order be shipped again, additional shipping charges will apply.

Exceptions / non-returnable items
We do not accept returns or exchanges for buyer’s remorse, change of mind, or incorrect size selection. Personalized or custom products also cannot be returned unless they arrive damaged, defective, misprinted, or incorrect.

We do not accept returns on gift cards. Sale or final-sale items are not returnable unless they arrive damaged, defective, misprinted, or incorrect.

Please contact us if you have questions or concerns about your specific item.

Exchanges
We do not offer exchanges for incorrect size selection, buyer’s remorse, or change of mind. If an item arrives damaged, defective, misprinted, or incorrect, contact us so we can review the issue and determine the appropriate replacement or refund.

European Union 14 day cooling off period
If your order is shipped into the European Union, any cancellation or return rights required by applicable law will still apply. Nothing in this policy limits rights provided to you under applicable consumer protection laws.

Refunds
We will notify you after your request has been reviewed and let you know if your refund has been approved. If approved, you will be automatically refunded to your original payment method within 10 business days. Please remember that your bank or credit card company may require additional time to process and post the refund.

Shipping charges related to an incorrect address, refused delivery, unclaimed package, or other customer-related issue are generally not refundable.

If more than 15 business days have passed since we approved your refund, please contact us at support@redbargains.com.